As augmented reality (AR) applications become more commonly used in the technology world, users expect increasingly sophisticated experiences comprising impressive visuals and interactions that are adaptive and aware of the users’ environment.
Many subject matter experts (SMEs) reach out to technical writers once a document has been drafted to help edit and prepare it for delivery. However, an experienced writer can provide valuable project support from the moment a documentation need is identified.
The continuous digital revolution calls upon enterprises to abandon the crumbling, almost ready-to-expire legacy systems and replace them with more agile modular applications and database management systems.
New-world programming is an enterprise norm today that delivers cost-efficiency and faster time-to-value. Modern-day applications provide better support for multi-device compatibility, resource reusability, cross-platform functionality, and seamless integration with other business systems.
If minimizing failures, shortening development cycles, and smoothening the product development cycle are your paramount goals, then Digital Twin adoption should be your top priority. Digital Twin offers visibility on your production line and helps predict the future of various processes. It essentially helps maximize OEE, optimize productivity, and improve business profitability. In other words, Digital Twin empowers engineers to analyze, explore, and assess physical assets, processes, and systems using virtual tools.
While traditional approaches to user experience (UX) and customer experience (CX) research prioritize being present in the same location as the respondent, there are situations where in-person research is not feasible, such as during a global pandemic. Ethnography is a powerful, in-depth research method to capture rich insights about the human experience, including experience as a customer or tech user. Ethnographers traditionally collect data in person, often over extended periods.
The success of an organization is dependent upon many factors, including having a great leadership team. A strong leadership team is a foundation for high-performing teams that in turn generate desired business results.
The ongoing pandemic has led to the growing trend of working and managing teams remotely. UX managers need to manage distributed teams in digital industries while facing complex challenges like ensuring efficient development, selling the UX vision to the key stakeholders, getting work done, and studying the varying customer needs. Teams need to ideate, design workflows, organize insights and gather feedback in real-time. What becomes a threat to the UX design collaboration environment is the ‘disconnect’ between participants.
While some user experience research (UXR) problems can be solved using one research method, others benefit from mixed-methods.
A recent search on LinkedIn for technical writing job opportunities returned over 50k results in the United States. The deliverable types included internal-facing work processes, quality assurance workbooks, developer training resources, and external-facing consumer support content, proposals, and marketing. The delivery platforms had print, digital, and a blended format. The industries were just as diverse—aerospace and defense technology, oil and gas, computer software development, consumer electronics, and pharmaceuticals. All this was just within the first page of the results.
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