A company’s ability to efficiently and effectively manage change while implementing digital transformation will increase the chances for success. Slow adoption by employees leads to reduced returns and can even result in failed initiatives. Employee ability and engagement is an integral part of the digital transformation process and is often overlooked.
Social distancing has become the new normal during the outbreak of Covid-19. Thanks to the convenience of technology, most enterprises are carrying out internal communications remotely.
While an array of collaboration tools like Zoom and Microsoft Teams are great for instant messaging and meetings, creating a podcast for employees can improve employee engagement organically and conversationally. Distance learning is a key area that is facilitated by internal podcasts in corporate teams.
The current pandemic teaches us that properly leveraged UX makes life more meaningful and lessens the inconveniences of social distancing.
For example, I needed a part to fix a leaky pipe during the lockdown. I wasn’t sure of the part’s exact size, so I had to go to a hardware store physically. When I arrived, there was a long, socially distant line outside. Mask on, I joined the slow-moving queue, and as I approached each 6ft marker at a snail’s pace, I couldn’t help but imagine a better way.
As the world becomes more digitized, billions of internet users provide personal information or sensitive data like credit card details online. Though some online businesses provide a secure channel on their websites for transactions, data privacy issues are still enormous. This is causing unprecedented privacy incidents and inconveniences.
The darker side of not handling privacy thoughtfully includes data loss, identity theft, personal information misuse, cyber threats, and significant financial losses.
Many subject matter experts (SMEs) reach out to technical writers once a document has been drafted to help edit and prepare it for delivery. However, an experienced writer can provide valuable project support from the moment a documentation need is identified.
A recent search on LinkedIn for technical writing job opportunities returned over 50k results in the United States. The deliverable types included internal-facing work processes, quality assurance workbooks, developer training resources, and external-facing consumer support content, proposals, and marketing. The delivery platforms had print, digital, and a blended format. The industries were just as diverse—aerospace and defense technology, oil and gas, computer software development, consumer electronics, and pharmaceuticals. All this was just within the first page of the results.
Small is the new big, and corporate learning is no exception. Learning is no longer limited to classroom environments or heavily structured learning. People, especially professionals, prefer learning on-the-go or in spurts to support their multitasking endeavors and convenience.
This ease can be achieved with modularized learning that is to-the-point and interactive. One technique, Microlearning, breaks large chunks of information into bite-sized nuggets to make content more comprehensible and to promote better employee focus.
Scientific study has proven that humans forget 50% of what they learn within one day of learning. After completing an online course, even the brightest minds cannot remember every piece of information presented.
We tend to forget information over time if we do not apply it to our daily activities. The Ebbinghaus Forgetting Curve commonly represents the effect.
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