Reimagining What’s Possible in Media and Entertainment
We immerse ourselves in popular culture to understand the needs and complexities of entertainment companies, including streamers, culture and specific challenges that come with the dizzying growth of this market, at speed.The Entertainment Industry brings audiences together through film, TV, music, gaming, sports, and live performances. Its mission? As of 2024, the Entertainment industry is experiencing robust growth, driven by digital advancements and increased online content consumption. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 10.98% from 2022 to 2027, reaching US $14.68 billion (about $45 per person in the US) by 2027. This growth is fueled by the proliferation of streaming services, virtual and augmented reality, and evolving social media and gaming platforms. These technologies reshape content production and consumption, creating new revenue streams and business models.
With continuous technological advancements and a growing demand for immersive content, the Entertainment industry will continue to capitalize on the use of emerging technologies and transformation.
Challenges
Automation and UX will help transform this dynamic industry.
High User Expectations Informed by Consumer App Experiences
UX design still needs to catch up on the many connected devices used by the industry. High user expectations are consistently evolving and the ability to seamlessly navigate the app experience becomes more problematic with previous poor UX design.
Limited Resources to Meet These Expectations
The industry has insufficient automation and resource optimization tools. There is a need to utilize advanced automation to improve workflows.
User Experience Design Often Being Deprioritized
Prioritizing user experience (UX) design involves conducting thorough UX research and testing to ensure that user needs and preferences are at the forefront of the design process. This approach ensures that the final product is not only functional but also user-centric and engaging.
Complex and Industry-Specific Processes, Domain Terminology, and Application Stacks
There needs to be a simplification of industry-specific processes. Solutions need to be integrated seamlessly with existing application stacks and incorporate industry-specific terminology, ensuring relevance and ease of use for domain experts.
Growth is often met with resistance in the form of hurdles from cultural to financial, and organizational barriers.
Organizational Barriers
User Experience Design Often Deprioritized: In fast-moving markets, user experience design sometimes takes a backseat to other priorities like feature development. This can lead to unpolished, difficult-to-use interfaces, alienating audiences who expect frictionless interaction with content.
Financial Barriers
Limited Resources to Meet User Expectations: While expectations are high, the available resources to meet them are often limited. This creates tension between the need for top-tier user experiences and the actual capacity to deliver them. Automation and resource optimization can help but don't fully solve the problem.
Technological Barriers
Rapid Technological Evolution and Scalability: As new technologies like augmented reality (AR), virtual reality (VR), and evolving social media platforms reshape content consumption, entertainment companies struggle to keep up.
Operational Barriers
Complex and Industry-Specific Processes: The entertainment industry involves complex processes such as content production, distribution, and licensing. Each segment often requires its own set of applications and technical stacks, creating a fragmented ecosystem that's difficult to optimize for user experience.
Cultural Barriers
High User Expectations Informed by Consumer App Experiences: The deep-rooted focus on traditional revenue models, such as box office sales and physical media, which has delayed the full embrace of emerging digital platforms and alternative distribution methods.
Desired Outcomes
Quicker to market with Agile.
Enhanced User Experience
By prioritizing user-centered design, organizations can create products that are intuitive, user-friendly, and meet the actual needs of their customers, leading to higher satisfaction and engagement.
Faster Time-to-Market
Agile methodologies and rapid prototyping enable quicker development cycles, allowing organizations to launch products faster and stay ahead of the competition.
Increased Flexibility and Adaptability
Agile frameworks and continuous integration allow organizations to adapt to changing market conditions and user feedback quickly, ensuring the product remains relevant and valuable.
Improved Collaboration and Efficiency
Cross-functional teams and collaborative tools foster better communication and teamwork, reducing silos and improving overall efficiency in product development.
Data-Driven Decision Making
Regular testing, user feedback, and market analysis provide valuable insights that inform strategic decisions, ensuring that the product evolves in line with user needs and market trends.
Strategic Alignment
Product road mapping, creation of highly effective strategies, and stakeholder engagement to ensure that the development efforts are closely aligned with the business goals and objectives, leading to more effective and impactful digital transformation.
Success Stories
We help our customers success with real-life ventures.
10/10/2022Case StudiesService Design,Commercial,Education,Information Communication Technology (ICT),Customer Experience
Agile Development to Incentivize Health Management
See how we helped a large university develop an application to promote medication adherence and disease self-management through social and game-mechanics.
02/05/2021Case StudiesDesign Thinking,Information Communication Technology (ICT),Innovation in IT,Digital Transformation
Radiant Gains Recognition as Verizon is Named to IDG’s 2020 CIO 100
Radiant is proud to announce that it was an integral part of the team that helped Verizon be named to IDG’s 2020 CIO 100 list of innovative organizations that exemplify the highest levels of operational and strategic excellence in IT. This prestigious honor celebrates companies and award-winning IT projects which deliver business value, optimize business processes, enable growth, and create competitive advantages.
01/23/2021Case StudiesBusiness Intelligence,Commercial,Data Engineering and Platforms,Financial
Reporting Solution for Fortune 500 Clients
Radiant delivered numerous reporting solutions across the globe, including Fortune 500 clients. One of our clients in financial services must audit the various clients’ financial statements, analyze the reports, and assess the risk. The process involves numerous manual steps, aggregating the data from multiple disjointed and discrete systems in various formats, including spreadsheets and flat files.
01/22/2021Case StudiesRobotic Process Automation,Business Intelligence,Commercial,Financial
Robotic Process Automation for a Large Financial Services Client
Radiant helped one of its financial services clients with process automation using industry-leading RPA tools.
01/22/2021Case StudiesAI Adoption,Commercial,Telecom/Information Communication Technology (ICT),Digital Communication
Digital Network Assistant Chatbot for a Large Telecom Client
A large telecom client's primary objective of this project is to help 10,000+ Network and Technology specialists across the globe ranging from circuit engineers to field operators who manage extremely complex provisioning, troubleshooting, and maintenance workflows under significant time pressure with a Digital Network Assistant.
05/19/2020Case StudiesOrganizational Transformation,Knowledge Management,Commercial,Oil & Gas,Change Management
Radiant Helps a Supermajor Increase the Quality of Learning Outcomes While Decreasing the Costs
An oil and gas supermajor engaged Radiant to provide ongoing support for analysis, instructional design, and development for global learning initiatives.
05/19/2020Case StudiesSystem Modernization,Commercial,Telecom/Information Communication Technology (ICT),Product Development and Integration
Software Development and Maintenance for a Large Telecom Client
A large telecom client has a huge challenge managing data and provisioning services with a high level of quality and reliability. As a result, their IT needs a variety of applications and systems to manage the company's customers and its rapidly changing needs for rapid and reliable provisioning.
05/19/2020Case StudiesDigital Strategy & Experience,Service Design,Education,Health
Quit4Health
Quitting smoking is notoriously difficult; it takes the average smoker at least fourteen attempts to quit successfully. This project aims to translate and update an evidence-based interactive smoking cessation website to mobile platforms.
05/18/2020Case StudiesRobotic Process Automation,Commercial,Information Communication Technology (ICT),Service Design
User Experience Can Quickly Drive Digital Transformation
Radiant accelerated Verizon’s Enterprise Transformation with an evidence-based User Experience (UX) project that simplified the user experience for over 10,000 workers in the Network Systems Engineering group.
05/18/2020Case StudiesFederal,System Modernization,Information Communication Technology (ICT),Change Management
Quality Assurance and Testing Services
USCIS, through the Office of Transformation Coordination (OTC), is in the midst of global, web-based technologies and IT support that gives direct, secure access to USCIS services by applications and petitioners.
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Enablers
Our enablers fuel your customer loyalty and product growth.
Digital Strategy and Experience
Discover improved customer experience, productivity, and ROI.
Cloud Transformation
Scalable, secure, and agile cloud infrastructure is taking the industry by storm.
Analytics, Data Science and AI
Envisage a steady stream of insights through transparent, accessible data.
Insights
Read about our thought leadership, the latest technological trends, and tips.
World Class Customers
We have a variety of global partners we work with to help them achieve digital transformation.