Often in UX design, transparency and feedback affect a users’ experience and how they engage with a system. Periodic feedback and system knowledge help users feel more in control, which supports better decision-making. The visibility of system status relates to communication and transparency, which are critical to user-system interactions.

In our previous blog, “Enterprise BPM Transformation – Embrace the Change,” we discussed the transformational capacity of BPM and how it helps organizations gain better visibility that translates into higher productivity. Many companies invest in tools like Lucidchart, Visio, Modelio, Pega BPM, ServiceNow BPM, etc., based on their diverse and specific business needs. While each of them has benefits and limitations, we at Radiant highly recommend jBPM.

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UX design must often include micro-interaction elements and ways for subtle user interactions. These components make the design more communicative and illustrative while improving its usability. However, user designers must know precisely when and where to include an active motion to enhance usability. For example, on Twitter, pulling down the screen would refresh the content. The screen slides down and bounces back, revealing a spinning wheel. This tells the user that some action has been initiated and is happening at the moment.

GRANDstack is a combination of technologies that combine to enable software developers to build data-intensive, full-stack applications. It is a new generation framework with notable advantages on other such tech stacks, such as the ability to ship apps across platforms much faster, deliver consistent, high-quality UX, ease the transition to microservices and centrally manage and secure entire APIs more seamlessly than alternatives such as the REST (Representational state transfer) method.

Advancements in technology and the burgeoning number of connected devices mandate every business to become digitally enabled. A crucial ingredient to navigate uncertainty and deliver value in a competitive digital economy is Digital Transformation.

Talented designers flocked to the web when it started taking over the world in the 90s. Innovation boomed while migrating from paper to pixels.

This significant move is still relevant today when designing for resilience.  This carefully orchestrated design move isn’t just about helping people prepare for disasters; it’s about shifting a designer’s cultural mindset to reflect the ways users think about business strategy and collaboration.

The Problem: Navy Federal Credit Union (NFCU) processes an immense volume of documents daily, scanning over 100,000 documents and handling thousands of emails, faxes, and secure messages. Historically, this was managed through highly manual and labor-intensive processes, leading to inefficiencies and a need for modernization.

Solutions Provided:

Radiant Digital partnered with NFCU to streamline and automate these processes using Kofax Smart RPA. The comprehensive solution included:

Radiant empowers a top U.S. telecommunications provider with an advanced data platform, transforming their big data capabilities to support complex analytics and foster data-driven decision-making. Through scalable architecture, automated processes, and enhanced collaboration, the company now leads with innovation in a rapidly evolving digital landscape.

Client Overview:

Client Background: A global telecommunications leader, known for providing advanced technology solutions to millions of customers worldwide, continually seeks to innovate and improve its network operations. With a large network of over 10,000 engineers, the company aimed to enhance engagement, productivity, and training efficiency within its Network IT teams.