Radiant Digital has over twenty years of experience, helping customers re-engineer their business processes. This article is the first in a two-part series on business process automation. In this series, we will discuss the evolution of Robotic Process Automation (RPA), how to begin your automation journey, and how to promote success.

In today’s businesses, the IT function is increasingly essential. With more and more services being digitized, products purchased online, and teams working remotely, the acceleration of digital transformation means IT teams are racing to support the resilience and growth of these functions by creating always-on, exceptional digital experiences for both customers and employees alike.