How do you understand your user? What role does empathy play in the world of design? And once you know more about your users, how do you use that data to inform your designs?

All of these questions are at the heart of the practice of empathy mapping. In this blog, we’ll be exploring what empathy mapping is and how it can help to improve UX design.

Vienna, VA, July 28, 2022 — Radiant Digital Solutions (Radiant) today announced it has joined the ServiceNow Partner Program to provide implementation and integration services to help its customers recognize continuous value from their digital transformation initiatives. Radiant is accelerating digital transformation with ServiceNow Customer and Employee Experience and with Technology and Operating Excellence engagements.

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