Client Overview: Noble Corporation is a global offshore drilling contractor that provides services to the oil and gas industry. For over a decade, Noble has been working to improve its workforce’s skills and operational efficiency through targeted technical training programs. Radiant Digital has been a key partner in developing and implementing these programs to ensure positive behavioral changes and enhanced workforce capabilities.
Client Challenge:
Noble needed to develop and implement comprehensive technical training programs to address various aspects of their operations, including equipment maintenance, drilling, well control, and pollution prevention. The challenge included selecting and integrating a Learning Management System (LMS), creating a help desk for operational reporting software, and delivering training through multiple formats to meet diverse learning needs.Our Solutions:
Radiant Digital provided a multifaceted solution to meet Noble’s training requirements:- Training Program Development: Created and delivered training programs covering equipment maintenance, drilling, well control, and pollution prevention.
- LMS Vendor Selection and Integration: Led the selection and integration of a Learning Management System to support training delivery and management.
- Help Desk Creation and Staffing: Established and staffed a help desk to support the rollout and maintenance of Noble’s daily operational reporting (NDOR) software.
- Diverse Training Formats: Developed and delivered training content in various formats, including: Instructor-Led Training (ILT)/Virtual ILT (vILT), Computer-Based Training (CBT), Videos, Mobile Applications, Technical Writing.
Technologies Used:
- Learning Management System (LMS): For managing and delivering training programs
- CBT and ILT Tools: For creating interactive training content
- Video Production Tools: For developing instructional videos
- Mobile Application Development: For on-the-go training access
- Help Desk Software: For managing support and operational reporting
Outcomes:
- Enhanced Workforce Skills: Successfully delivered training programs that improved skills and operational knowledge across Noble’s workforce.
- Efficient LMS Integration: Streamlined the training management process through effective LMS selection and integration.
- Effective Help Desk Support: Provided comprehensive support for NDOR software, ensuring smooth implementation and user assistance.
- Diverse Training Delivery: Offered training in multiple formats to accommodate different learning styles and needs.
- Positive Behavioral Change: Achieved measurable improvements in operational efficiency and adherence to best practices.