Radiant joins more than 1,600 government leaders and industry experts to discuss the transformation of mission delivery through IT innovation, personnel, security and cloud technology. TTS brings top digital transformation as a critical aspect of efficient, effective mission performance in government. Radiant is excited to guide a fireside discussion with a panel of professional leaders to explore the potential for CX to transform the citizen-government relationship. Topic: Public trust in government agencies is critical to effective application of government policy. Improvements in citizen experience (CX) can transform public perception of government and reduce the ‘time tax’ imposed on the public by procedures and interfaces that are inefficient, duplicative, or needlessly complex. In our fireside chat, several top government agency leaders will discuss how CX-focused initiatives have impacted their agencies, and the citizen response to those initiatives. Moderator: Jeff McLaughlin, Senior Vice President, Services & Solutions Guest Speakers: Victor Udoewa, Pavan Pidugu, and Mick McGuire Price: FREE for government workers and AGA members.