Join Forces to Unlock Human Potential
Our practical end-to-end solutions address the needs of families, children, and communities. We help you navigate your digital transformation journey, and partner with you for continued change with better outcomes. The U.S. Department of Health and Human Services (HHS) is a government agency that works to keep Americans healthy and provides important services, especially for people who need help the most. HHS manages organizations such as the Centers for Disease Control and Prevention (CDC), the National Institutes of Health (NIH), and the Food and Drug Administration (FDA), and administers major social programs like Medicare and Medicaid. HHS leads initiatives in the areas of medical research, illness prevention, healthcare policy, and social services to improve health outcomes and raise the standard of living across the country.
The Department of Health and Human Services (HHS) is a department of the U.S. Federal Government to provide health and human services, by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.
Challenges
Safeguarding public health and ensuring the financial integrity of HHS programs involves overcoming biases in data collecting, algorithm development, and technology implementation.
Mental Health and Emergency Preparedness
Tackling the growing mental health and substance use disorder crises while strengthening emergency preparedness requires urgent, comprehensive solutions to protect communities.
Payment Accountability
Navigating the delicate balance between guarding programs, enhancing oversight, and protecting against fraud, waste, and abuse presents a significant challenge.
Strengthening Care Oversight
Agencies struggle to balance safeguarding vulnerable populations with enhancing oversight of managed care and protecting nursing home care from fraud and abuse.
Protecting HHS Beneficiaries
Ensuring intended beneficiaries receive services that meet quality standards and are free from abuse or neglect is a formidable challenge for the department.
Growth is often met with resistance in the form of hurdles from cultural to financial, and organizational barriers.
Organizational Barriers
Data Management and Interoperability: HHS faces the ongoing challenge of managing vast amounts of data, as integrating systems across agencies is essential for effective decision-making and service delivery
Financial Barriers
Rising Threat Landscape: The increasing sophistication of cyberattacks demands substantial investments in cybersecurity infrastructure, personnel, and incident response.
Technological Barriers
The shifting role of the IT organization drives enterprise collaboration, agility, and flexibility, posing a challenge to traditional employee management norms.
Operational Barriers
Public health emergencies (PHEs) like diseases and disasters severely strain healthcare systems, posing major challenges for effective response and recovery.
Cultural Barriers
A major challenge in IT is cultivating cultural competence by valuing diversity and integrating cultural knowledge into standards and practices to enhance technology solutions and outcomes.
Desired Outcomes
IT process improvement and improved data management interfaces facilitate equitable access to services and empower individuals with disabilities to make informed decisions.
Equitable Access and Empowerment
Enhancing data management interfaces empowers individuals with disabilities to access essential services and make informed decisions, fostering independence, inclusion, and engagement.
Streamlining Financial Oversight with Automation
Intuitive dashboards and automated systems equip financial managers to quickly pinpoint improper payments and uphold accuracy by efficiently cross-referencing data from various databases.
Enhanced Care Security Through Data Analytics
Advanced data analytics and customized applications detect and prevent fraud, waste, and abuse, enhancing oversight and operational efficiency in nursing homes to improve resident care security.
Real-Time Threat Management
Real-time data collection and analysis solutions enable swift identification of emerging public health threats, facilitating proactive measures and minimizing community impact.
IT Process Improvement
CMMI (Capability Maturity Model Integration) assessments promote best practices in IT processes by evaluating and enhancing an organization’s methods, focusing on areas like project management, engineering, and service delivery, to drive structured process improvement.
Success Stories
We help our customers success with real-life ventures.
10/10/2022Case StudiesCustomer Experience,Service Design,Commercial,Education,Information Communication Technology (ICT)
Agile Development to Incentivize Health Management
See how we helped a large university develop an application to promote medication adherence and disease self-management through social and game-mechanics.
02/05/2021Case StudiesDigital Transformation,Design Thinking,Information Communication Technology (ICT),Innovation in IT
Radiant Gains Recognition as Verizon is Named to IDG’s 2020 CIO 100
Radiant is proud to announce that it was an integral part of the team that helped Verizon be named to IDG’s 2020 CIO 100 list of innovative organizations that exemplify the highest levels of operational and strategic excellence in IT. This prestigious honor celebrates companies and award-winning IT projects which deliver business value, optimize business processes, enable growth, and create competitive advantages.
01/23/2021Case StudiesFinancial,Business Intelligence,Commercial,Data Engineering and Platforms
Reporting Solution for Fortune 500 Clients
Radiant delivered numerous reporting solutions across the globe, including Fortune 500 clients. One of our clients in financial services must audit the various clients’ financial statements, analyze the reports, and assess the risk. The process involves numerous manual steps, aggregating the data from multiple disjointed and discrete systems in various formats, including spreadsheets and flat files.
01/22/2021Case StudiesFinancial,Robotic Process Automation,Business Intelligence,Commercial
Robotic Process Automation for a Large Financial Services Client
Radiant helped one of its financial services clients with process automation using industry-leading RPA tools.
01/22/2021Case StudiesDigital Communication,AI Adoption,Commercial,Telecom/Information Communication Technology (ICT)
Digital Network Assistant Chatbot for a Large Telecom Client
A large telecom client's primary objective of this project is to help 10,000+ Network and Technology specialists across the globe ranging from circuit engineers to field operators who manage extremely complex provisioning, troubleshooting, and maintenance workflows under significant time pressure with a Digital Network Assistant.
05/19/2020Case StudiesChange Management,Organizational Transformation,Knowledge Management,Commercial,Oil & Gas
Radiant Helps a Supermajor Increase the Quality of Learning Outcomes While Decreasing the Costs
An oil and gas supermajor engaged Radiant to provide ongoing support for analysis, instructional design, and development for global learning initiatives.
05/19/2020Case StudiesProduct Development and Integration,System Modernization,Commercial,Telecom/Information Communication Technology (ICT)
Software Development and Maintenance for a Large Telecom Client
A large telecom client has a huge challenge managing data and provisioning services with a high level of quality and reliability. As a result, their IT needs a variety of applications and systems to manage the company's customers and its rapidly changing needs for rapid and reliable provisioning.
05/19/2020Case StudiesHealth,Digital Strategy & Experience,Service Design,Education
Quit4Health
Quitting smoking is notoriously difficult; it takes the average smoker at least fourteen attempts to quit successfully. This project aims to translate and update an evidence-based interactive smoking cessation website to mobile platforms.
05/18/2020Case StudiesService Design,Robotic Process Automation,Commercial,Information Communication Technology (ICT)
User Experience Can Quickly Drive Digital Transformation
Radiant accelerated Verizon’s Enterprise Transformation with an evidence-based User Experience (UX) project that simplified the user experience for over 10,000 workers in the Network Systems Engineering group.
05/18/2020Case StudiesChange Management,Federal,System Modernization,Information Communication Technology (ICT)
Quality Assurance and Testing Services
USCIS, through the Office of Transformation Coordination (OTC), is in the midst of global, web-based technologies and IT support that gives direct, secure access to USCIS services by applications and petitioners.
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Enablers
Our enablers fuel your customer loyalty and product growth.
Digital Strategy and Experience
Discover improved customer experience, productivity, and ROI.
Cloud Transformation
Scalable, secure, and agile cloud infrastructure is taking the industry by storm.
Analytics, Data Science and AI
Envisage a steady stream of insights through transparent, accessible data.
Insights
Read about our thought leadership, the latest technological trends, and tips.
World Class Customers
We have a variety of global partners we work with to help them achieve digital transformation.